Shipping
Our shipping is always free for all orders!
Your order will ship in 1 week (2-4 weeks if your order has a custom product). We’ll send you an email as soon as it ships out.
If you need your order shipped ASAP, please leave a note at checkout and we will do our best to accommodate.
On rare occasions, USPS will lose mail (even with a tracking number!). While we will try our best to track the location of the package, sometimes the package is simply lost. Upon this situation, please email us at cutsoftea@gmail.com and we'll be happy to assist.
We never include receipts with prices on them, so your order will be gifting friendly! Let us know if you'd like to include a handwritten note in your order at checkout in the "notes" section, or email us!
We ship out orders 3x a week through USPS. We have not seen much delay with USPS and orders are highly likely to be delivered within 2-4 days of shipment, but USPS has announced they cannot guarantee delivery dates.
To get your order within the US (without any custom items) delivered by Christmas Eve 12/24, place your order by:
- 12/16 w/ Regular Shipping
- 12/18 w/ Priority Shipping
- 12/20 w/ Priority Express Shipping
As of now, we only ship within the United States.
Returns
Because each box of tea bags is custom made to order with your specific tea flavor all sales are final and no refund will be issued.
If you have any questions concerning our return policy, please contact us at:
Phone number: 8482640080
Email: cutsoftea@gmail.com
We are happy to work with you to find a solution.
Our Tea and Tea bags
Absolutely! Our tea and herbal teas are 100% organic.
Yes they are! The tea paper is made of a special blend of wood (pulp) fibers. The tea paper is compost-able and biodegradable.
Prices
At Cuts of Tea, we take pride in the artistry and dedication behind each uniquely shaped tea bag. As an independent business, our commitment to quality and craftsmanship is unwavering. Every order is a personalized creation, meticulously designed, filled, and sealed by hand. We source the materials, and the fluctuating costs reflect our pursuit to find the best options for you and the environment. By choosing us, you not only support an independent craftsman but also ensure a bespoke tea experience tailored to your preferences. Our prices reflect the value we place on individuality, quality, and the meticulous care poured into each tea bag, from creation to your cup.
Accessibility
At Cuts of Tea, we are committed to providing an accessible and user-friendly experience for all visitors. We continuously strive to improve the accessibility and usability of our website in order to ensure that everyone, including those with disabilities, can fully engage with our content and services.
### Accessibility Features
We have implemented the following features to improve accessibility:
UserWay
### Ongoing Efforts
We are aware that there may still be some accessibility barriers on our website, and we are actively working to address them. Our team is committed to ongoing improvement, and we are currently:
-conducting accessibility audits, improving code compliance, and updating website features
### Feedback
We welcome your feedback on the accessibility of our website. If you encounter any difficulties or have suggestions for improvement, please let us know. Your input is invaluable as we continue to improve the accessibility of our website.
Please contact us at:
- **Email**: [contact@cutsoftea.com]
- **Phone**: [8482640080]
Thank you for helping us make Cuts Of Tea more accessible for all.
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